Commercial Lines Account Managers are responsible for assisting insurance producers and other account managers in the day-to-day handling of commercial lines accounts to maintain client relationships with a strong emphasis on service and account retention.
Pyron Group & Pyron Coastal are an affiliate of Leavitt Group. A national company with over 185 locations in 26 states. It’s a large, stable, and really fun company to work for!
A commercial account manager’s responsibilities
- Accounting: Billing Inquiries, invoicing, premium breakdowns, etc.
- Claims: report, file and follow up until closed
- Renewals: review file, renewal letters to clients, market account if needed, renewal summaries for producers as requested
- Assist clients with questions and concerns
- Issue certificates/binders
- Issue bonds
- Generate new business from coverage additions on renewal business and current business referrals
- Communicate with client via email, telephone, fax, mail
- Work with producers and underwriters on client coverages and pricing
- Procure endorsements per client request through email or company systems as specified
- Participate in weekly department meetings
- Administrative projects and spreadsheets as assigned
Required Experience & Skills
Experience
1-3 years of experience working with an independent agency or brokerage
License/Certification
Active Property and Casualty License in MS or the ability to be licensed quickly
Skills
- Data Entry and online quoting experience
- Experience using AMS 360 is preferred but not required
- Basic Windows environment skills
- Microsoft Office suite experience (Excel, Word, Outlook, etc.)
- Strong knowledge of commercial insurance terminology, coverages, policies, and procedures
- 1 – 3 years experience in a similar position
- Preferred Associate’s or Bachelor’s degree in a business or finance-related discipline or commensurate experience
- HS diploma or GED at minimum
- Exceptional telephone demeanor
- Ability to maintain a high level of confidentiality
Schedule
8 hours Monday – Friday
Pay
Salary commensurate with experience and licensure with bonus pay available
Benefits Package
- Health insurance
- Dental and vision insurance
- 401(k) with employer matching contributions
- Paid time off
- HSA and FSA
- Paid sick and vacation leave